Care Home Management: Virtual toolkit
£399.00 + VAT
Agenda
Exploring the role of the Care Home Manager
-
Charlie JonesClinical Director
- The ever expanding and evolving role
- The importance of your role
- Professional development for the manager
- What does it take to be an outstanding leader?
CQC Inspection – your complete guide
-
Neil GrantPartner, Gordons Partnership LLP Solicitors
- Understanding the current framework
- A guide to the five key questions
- Getting to grips with the KLOEs
- The new annual Provider Information Return Forms
- The role of the practice manager in preparing for inspection day
Care Home Health and Safety
-
Tim DallingerDirector of Social Care Consultants Ltd
- Health and Safety at Work Act 1974
- What is health and safety
- Your responsibilities
- Risk management
- Your reporting duties
Infection Control
-
Tim DallingerDirector of Social Care Consultants Ltd
- What is infection control?
- What causes infection
- The spread of infection
- Sharps handling
- Cleaning and sterilising equipment
- Managing waste
- Laundry facilities and procedures
- Personal hygiene
Complaints management; your step-by step guide
-
Charlie JonesClinical Director
- Taking preventative steps to avoid the most common complaints
- Implementing a robust complaints process
- Using online systems to manage complaints
- Using feedback to implement change
- Introducing clinical governance
Data protection and GDPR
- The current data protection landscape
- Effectively managing security risks
- Detecting security breaches and minimising impact when things go wrong
- Secure data sharing
Safeguarding Adults
-
Neil GrantPartner, Gordons Partnership LLP Solicitors
- What is safeguarding?
- Protecting people from abuse and avoidable harm
- Current guidance and the legal framework
- Implementing safeguarding processes and procedures
- Recognising signs of abuse
- Responding to safeguarding concerns
MCA and the new LPS
-
Charlie JonesClinical Director
- The Mental Capacity Act 2005
- Assessing capacity
- The best interests’ principle
- Deprivation of Liberty
- The new Liberty Protection Safeguards
- Record keeping
Employment law essentials
- Maternity, paternity and adoption rights
- Managing sickness and absence
- Discipline and grievance
- Termination of employment
- BREXIT: recruiting from overseas
Staff recruitment, retention and employee engagement
- Staff recruitment procedures – making the best hires
- Staff training and inductions
- What is employee engagement?
- Assessing current levels of engagement in your organisation
- Implementing engagement strategies
- Maintaining engagement during times of change
- Wellbeing and engaging your employees
- Successful performance management
Speakers
Charlie Jones
Charlie Jones is a Clinical Director at BKR Care Consultancy and manages a team of over 25 care consultants. Working with Providers to support services with quality assurance and crisis management. Having qualified as a Nurse in 2002, she has extensive experience working in the NHS, Private and Charitable Sectors. Charlie has held a wide variety of roles within the care sector including working at all levels of services (including as Responsible Individual for care homes and online GP services), designing and recommissioning services, independent reviews and due diligence audits as part of service purchase/sales. In addition she is an experienced witness in tribunals and judicial reviews relating to the registration of services.
www.bkrcareconsultancy.com
Neil Grant
Neil has worked as a regulatory lawyer in the health and social care sector for over twenty-five years, developing a national reputation in dealing with complex large-scale enquiries often involving multiple agencies such as the Care Quality Commission, local authorities and the police. Neil’s approach is both strategic and evidence based, aimed at resolving and improving matters in the interests of service users, providers and other stakeholders. Although Neil only acts for providers, not regulators, commissioners or service users, his advice is informed by having acted in the past for inspectorates and other public bodies at a very senior level. He also has a particular interest in Regulatory Policy and how it impacts on the sector, not always benevolently. In terms of operational matters, Neil is experienced in dealing with all types of regulatory and contractual action taken against providers, including cancellation of registration, regulatory prosecutions, safeguarding and commissioning disputes. Over and above his litigation experience, Neil is also a non-contentious lawyer who can advise on technical registration issues and undertake due diligence as part of commercial transactions.
Tim Dallinger
The expert presenter and author. Tim Dallinger is Director of Social Care Consultants Ltd, which brings together first-hand experience of owning, managing and working in care settings. This brings together knowledge of best practice and current legislation to offer a range of services to care setting operators, their managers and staff team. You can find out more information here: www.socialcareconsultants.co.uk
