Headteacher’s PA Specialist Certificate (Level 1 & 2)

I. School organisation and structure
II. Governors’ and trustees’ responsibilities
III. Changes to Ofsted inspection – what you need to know
IV. Data protection and GDPR
V. Mental health green paper
VI. Health and safety
VII. Equality and diversity

I. Staff responsibilities for safeguarding children
II. Safer staffing and recruitment
III. Single Central Record compliance and reporting
IV. DBS checks and what you need to know
V. Data protection and confidentiality
VI. Raising a concern about a child
VII. Working with external bodies over safeguarding

I. Keeping a diary and making appointments for the HT
II. Organising travel and accommodation for the HT and leadership team
III. Dealing with correspondence, letter writing and telephone enquiries
IV. Writing reports to update the HT
V. Assisting and producing briefing papers for staff including a bulletin
VI. Assisting in updating the Staff Handbook
VII. Looking after visitors

I. Logistics of meeting organisation
II. Writing and distributing agendas
III. Preparing materials for meetings
IV. Effective minute taking and communicating with attendees
V. Liaising with the clerk to the governing body regarding meetings
VI. Organising parent’s evenings and other events
VII. Organising the school year calendar

I. General office management and administration
II. Working with admissions staff and supporting transitions
III. Working with attendance officers over pupil attendance
IV. Liaising with the senior leadership team
V. Liaising with the governing body and trustees
VI. Communicating with parents and providing information
VII. Answering pupil queries
VIII. Ensuring the maintenance of office equipment

I. Assisting in recruiting teaching and support staff
II. Handling difficult conversations and conflict resolution
III. Monitoring staff sickness absence and reducing impact
IV. Assisting in the management of support staff
V. Equality and diversity

I. Definitions of communication
II. Understanding and developing emotional intelligence
III. Effective verbal and non-verbal communication techniques
IV. Media and public relations communications
V. Working with the local community

I. Assertiveness and getting the desired outcome
II. Organisation and time management skills
III. Project management and event management skills
IV. Presentation skills
V. Managing stress and developing resilience

I. Using presentation software
II. Using Word processing software
III. Using database software
IV. Using spreadsheet software
V. Understanding and using social media
VI. Basic layout and design skills